Compliance Services into a Modular SaaS Ecosystem
Manual processes are a designer’s worst nightmare, and for Neumetric, they were a business problem. Compliance services were being managed through a messy combination of Google Docs, emails, and spreadsheets, creating a fragmented and confusing experience. My job was to take that chaos and build a unified, scalable, and intuitive cybersecurity SaaS ecosystem.
Span
24 Months
Team
UI UX Design: Solo
Development: Selva, Naveen Prakash
Methods:
Workflow Observation, Stakeholder Interviews, UX Audits, Wireframing, Prototyping
Summary
Manual processes are a designer’s worst nightmare, and for Neumetric, they were a business problem. Compliance services were being managed through a messy combination of Google Docs, emails, and spreadsheets, creating a fragmented and confusing experience. My job was to take that chaos and build a unified, scalable, and intuitive cybersecurity SaaS ecosystem.
100%
Digital Transformation
75%
Cutdown on Compliance time
Features
Unified Client Experience
7-module cybersecurity ecosystem.
Scalability Unlocked
40%
Cut compliance costs
My Process
The UX Audit:
I started by shadowing consultants and auditors to map out the real-world workflow and identify pain points and opportunities for automation
System Architecture:
I designed the product architecture from scratch, creating the wireframes, sitemaps, and workflow diagrams that became the blueprint for the entire seven-module ecosystem.
Design & Strategy:
I built a responsive design system from scratch to ensure consistency across all modules and designed custom visualizations for key metrics and risk data.
User Validation:
I tested and validated the user flows to ensure the new system was intuitive and reduced cognitive load, leading to a streamlined user experience.
Design Solutions:
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Modular task flow design: Each module had step-by-step guidance
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Master dashboard: Cross-module visibility for status and risk
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Custom chart system: Created accessible, responsive stat displays (risk matrices, checklist progress, audit readiness)
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Design system built from scratch:
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Components for cards, modals, tables, inputs
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Tokens for spacing, color, and type
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Responsive grid and states (hover, disabled, error, etc.)
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Accessible contrast ratios and touch targets
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Site Map & Workflow Optimisation
Evolution
1. The Old Process
The old process was a mix of spreadsheets and emails. It was manual, messy, and impossible to scale.
2. Design System
To fix the fragmentation, I built a responsive design system from scratch. This was my blueprint for consistency and scalability across all modules.
3. Final Design
The result is a unified, intuitive ecosystem that replaced fragmentation with clarity. It’s a strategic solution that streamlined the entire user journey.
